Frontline Leadership TRENDS

Is anyone confused ???

What are the folks on the frontlines of your operations learning from their experiences within your organization?

Anna Farmery, one of my favorite bloggers and podcasters (see her link under 'Podcasts') has just published a short manifesto on "Employees Confusion" which serves as a great checklist!  I would not hesitate to say that you probably can relate to a number of the ten experiences she describes.

By the way, unless you are the 'decision maker', rather than printing these out and handing them to your boss a more diplomatic way of bringing attention to everyone's experiences might be to mention Anna's blog as a resource. 

Let them have the revelation on their own :)

What frontline leaders need to know

Manage and lead simultaneously

Actions get results

One third of group members, including the leaders, are self-motivated and engaged (involved with heat and mind).  Half of your members do their job but do not challenge themselves.  The remaining 20 percent, for whatever reason, are not focused, learning, or committed.

http://thankingcustomers.com

The Science of Successful Teams

Thanks to Ellen Weber of the "Brain Based Business" blog for bringing this interesting article and research to her reader's attention!

http://www.brainbasedbusiness.com/2007/06/the_science_of_successful_team.html

How would you describe the best team you’ve experienced? If team projects are part of your work … you’ll be interested to see factors Scientific American Mind just laid out to show the science of team success. Results come from research that shows how groups systematically enhance their performance. Steve W. J. Kozlowski and Daniel R. Ilgen show how research affirms why some teams work so well together.

According to the authors, "We recently reviewed the past 50 years of research literature on teams and identified factors that characterize the best collaborations. It turns out that what team members think, feel and do provide strong predictors of team success—and these factors also suggest ways to design, train and lead teams to help them work even better."

http://www.sciammind.com/article.cfm?articleID=D9058A4E-E7F2-99DF-36023504D1E43BD6&pageNumber=1