"Quiet Leadership"

Quiet Leadership: Six Steps to Transforming Performance in the Workplace. 

A must read for anyone on the frontlines of daily operations who is responsible for "human" performance.  Specific actions are presented in a very practical and easy to understand format.  Illustrated by the simple truth on the cover "Help People Think Better--Don't Tell Them What To Do!"

David Rock's work is based on neurological research and he leads his book with these ideas.  Seeking to understand how to effectively help or positively influence other people.

David says that only one in twenty conversations create the change that leaders are looking for. In addition to that, a 45-minute conversation only contains five to ten minutes of useful content. So, David's work is about having the right conversation the first time and only spending the time necessary to get the results needed.

So what are your chances of influencing a suborinate and improving their performance?  Listen to David's interview by 800CEOread at http://800ceoread.com/podcasts/archives/006325.html

You may also read David Rock's technical paper in "Strategy + Business" magazine entitled The Neuroscience of Leadership  You may need to register but it is free and a great resource for frontline leaders - http://www.strategy-business.com/press/article/06207?pg=0